Customer Survey

Please select the store you had visited

Were you greeted on the lot within 15 seconds?

Please rate how courteously the technician greeted you on the lot?

Did you stay in your vehicle during the service?

Please rate your impression of how knowledgeable your technician was about your vehicle.

Please rate your impression of the trustworthiness of the team that cared for your vehicle.

Did you feel ANY pressure to purchase additional goods or services?

Were you more knowledgeable about your vehicle and/or the additional services it might need after your visit?

How likely would you be to recommend Express Oil Change & Tire Engineers to your relatives or close friends?

Was your service you received a great value for what it cost, an average value for what it cost or a poor value for what it cost?

What made the service a great value in your opinion?

Are you aware that Express Oil Change & Tire Engineers offers a full line of automotive mechanical services such as brakes, scheduled maintenance and general repairs?

Did you meet the manager during your visit?

Would you like to share any specific comments with us about your visit to our store?

By completing this survey, you expressly grant Express Oil Change, LLC the right to use the results of your survey, comments and first name on its various online platforms, advertisements and marketing materials.